Samsung French Door Refrigerator Turn Off Crushed Ice Light

Our samsung refrigerator ice is off.
Samsung french door refrigerator turn off crushed ice light. There is an indicator light that says ice off. Premium care is free for the first month. The ice off icon came on without enabling the icon did not push. There s no problem with the water flow.
When there s some crushed ice left over from when the icemaker was previously set to crushed. I d like to ask how i can either reset the lower ice maker or turn off the ice off light indicator on the door panel. Later that day you go to open the fridge and the lights don t come on inside. The ice off light is on and the unit is not producing ice.
I had it on crushed ice and hit the button to switch to cubed and the ice off light went on. For additional questions regarding samsung premium care please call 1 866 371 9501. The manual says to hold the cubed and crushed ice buttons at the same time for three seconds but that does nothing. Refrigerator lights do not turn on you ve just got your refrigerator delivered and it s now all set up and ready to use.
We can t figure out how to turn it back on. This will turn the filter light back to green. The samsung french door refrigerator rfg28mesl will dispense crushed ice even when it is set to dispense whole cubes under the following conditions. Once the filter has been replaced press and hold the child lock and ice type buttons simultaneously for 2 seconds.
The customer said the unit is brand new and worked for the first week. I have one ice make on the top left door working fine but the lower unit and the one i typically use the most for hockey water bottles and filling them with ice isn t currently producing ice. I have samsung french door refrigerator with water and ice on the door. The ice off icon won t enable on my samsung refrigerator model.
If you wish to turn this filter replacment function off completely press and hold the child lock and ice type buttons simultaneously again for 2 seconds the change symbol will turn off. Samsung s rf267aars french door refrigerator is a feature heavy model with perks such as a twin cooling system a two minute door alarm an led display panel an in door pizza pocket and a water. Samsung pays for premium care during this period. Have defrosted the ice maker with a hair dryer.
The temperature is set to 5 34 and has been set at these temps for years. Motor turns just fine for cubed but wont turn for crushed eventhough there is a loud cli. When the cubes are breaking when they are transferred from the ice tray to the ice bin. Please call 1 800 samsung for technical support.